PRIVACY POLICY
1. INTRODUCTION
Pyxels Comunicações (website URL: XXX) appreciates your business and trust. We are a company based in Brazil, dedicated to providing communication and marketing services that enhance our clients' experiences across multiple platforms. We place great importance on the privacy and security of our clients' and users' data. Please read this Privacy Policy to understand how we handle your personal data.
2. DATA COLLECTED
2.1. CONTACT DATA
The information collected on our website comes from the "contact us" area, which is a form containing name and email, as well as an area where you can deposit your email to be added to our email list.
2.2. COMMENTS
Our site does not have a comment area.
2.3. CONTACT FORM
The information submitted through the contact form on our website is stored on our own servers. We do not outsource the hosting of our forms, nor do we allow third-party companies to control this data.
2.4. GOOGLE ANALYTICS
We use Google Analytics on our site for anonymous site usage reporting. Therefore, no personalized data is stored.
3. EMBEDDED CONETENT
Pages on this site may include embedded content, such as videos from LinkedIn and Instagram. Embedded content from other websites behaves in exactly the same way as if you visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
3.1. LINKEDIN
LinkedIn has its own cookie and privacy policies over which we have no control. There is no LinkedIn cookie installation, and your IP is not sent to a LinkedIn server until you consent. See their privacy policy here: LinkedIn Privacy Policy.
3.2. INSTAGRAM
We use the Instagram API to display our Instagram timeline of posts on our site. Instagram has its own cookie and privacy policies over which we have no control. Your IP is not sent to an Instagram server until you consent. See their privacy policy here: Instagram Privacy Policy.
4. WHO HAS ACCESS TO YOUR DATA
If you do not fill out the form or join the email list, there is no personal information we can retain or view regarding you.
If you join the email list or fill out the contact form, your personal data can be accessed by:
- Our system administrators.
- Our supporters when they (to provide support) need to get information about customer accounts and access.
5. THIRD-PARTY ACCESS TO YOUR DATA
We do not share your data with third parties in a way that reveals any of your personal information, such as email, name, etc. The only exceptions to this rule are for partners we have to share limited data with to provide the services you expect from us.
6. HOW LONG WE RETAIN YOUR DATA
When you contact us, your metadata is retained until (if) you ask us to remove it. We use this data so we can recognize and approve your interactions automatically instead of holding them for moderation.
7. SECURITY MEASURES
We use HTTPS protocol throughout our site. This encrypts our users' communications with the servers so that personal identification information is not captured/seized by third parties without authorization.
In case of a data breach, system administrators will immediately take all necessary steps to ensure system integrity, contact affected users, and attempt to reset passwords if needed.
8. YOUR DATA RIGHTS
8.1 GENERAL RIGHTS
If you have an account on this site or have left comments, you can request an exported file of the personal data we hold, including any additional data you have provided to us.
You can also request that we erase any personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data vital to you being an active customer (i.e., basic account information like an email address). If you wish to have all your data erased, we will no longer be able to offer any support or other product-related services to you.
8.2. LGPD RIGHTS
Your privacy is critically important to us. Pyxels Comunicações permits residents of Brazil to use its Service. Therefore, it is the intent of Pyxels Comunicações to comply with the Brazilian General Data Protection Law (LGPD). For more details see here: LGPD Information Portal.
9. THIRD-PARTY WEBSITES
Pyxels Comunicações may post links to third-party websites on this website. These third-party websites are not screened for privacy or security compliance by Pyxels Comunicações, and you release us from any liability for the conduct of these third-party websites.
All social media sharing links, displayed as text links or social media icons, do not connect you to any of the associated third parties unless you explicitly click on them.
Please be aware that this Privacy Policy and any other policies in place, in addition to any amendments, do not create enforceable rights by third parties or require the disclosure of any personal information relating to members of the Service or Site. Pyxels Comunicações bears no responsibility for the information collected or used by any advertiser or third-party website. Please review the privacy policy and terms of service for each site you visit through third-party links.
10. RELEASE OF YOUR DATA FOR LEGAL PURPOSES
At times it may become necessary or desirable for Pyxels Comunicações, for legal purposes, to release your information in response to a request from a governmental agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matters. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to allow you to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report and disclose your information to third parties where we believe it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.
Any transmission of personal data for legal purposes will only be performed in compliance with the laws of the country you reside in.
11. CHANGES
We may amend this Privacy Policy from time to time. When we make changes to this Privacy Policy, we will update this page accordingly and request that you accept the amendments to continue using our services.
12. OUR COMMITMENT TO YOU PRIVACY
At Pyxels Comunicações, the privacy and security of our users are our top priority. We want to ensure that your personal information is always protected and treated with the utmost care and respect.